Prior to the pandemic I worked at a boutique for 4 years where Ilary was sold and instantly loved it. I've gotten sooo many compliments on it! I wore it all the time, customers loved it and I sold bottle after bottle. When that job ended last March I stocked up on this before the store closed. I finally ran out and I saw that Ilary was having a sale. I received my bottle quickly. However, due to a tiny crack on the plastic top where the roller ball is held, a good amount leaked out. I contacted customer service and was told that a new one would be sent out right away. The rep asked for some pictures and a week later I received my new bottle in perfect condition. I can't say enough good things about this scent and company. They clearly care about their product and customers. Will happily be purchasing again :)
